Opportunities and risks of location- and time-flexible work
Mobile working describes the performance of work outside the workplace using (mobile) information and communication technologies.
Employees can either determine the places where they carry out their information-related activities themselves or they are specified by the employer. Mobile working also includes occasional working from home. Unlike telework, however, mobile working is often not contractually agreed. In contrast to teleworking ("Telearbeitsplatz"), mobile working is not subject to the Workplace Ordinance (cf. § 2 para. 7 ArbStättV), but is based on an agreement with the employer for a specific occasion. Mobile working must also be distinguished from working at mobile workplaces, e.g. in passenger or goods transport, as well as from working at changing locations without information-related activities, such as mobile care workers or workers in the skilled trades.
Mobile working in a long-distance train or in activity-based office concepts brings with it particular challenges. While mental stress and performance on the train are disadvantageous compared to the individual office, activity-based offices show potential for better work quality. The research report "Cognitive Ergonomics of Mobile Knowledge Work in Public Transport and Activity-Based Office Concepts" provides important insights into stress and performance and offers practical design recommendations for mobile work.
Recommendations for health-promoting design
In the following, three topics "digital work tools", "work locations" and "work organisation" are explained and design recommendations are given. It should be noted that the individual aspects are in part strongly interrelated and also mutually dependent. In addition, the design options differ within the respective areas. It is not possible to influence the design of the workplace and the working environment at all workplaces. Accordingly, no recommendations can be made here and working at these places should be limited in time.