Digitalisation | Artificial Intelligence

Assistance systems, robots, artificial intelligence - digitalisation is bringing about far-reaching changes in the world of work. Our research is helping to identify the opportunities and risks of these developments, enabling policymakers and organisations to take well-informed decisions.

Woman at a computer workstation reflected in a monitor
© iStock | Peopleimages

In the digitalised world of work, display screen equipment (DSE) work involves far more than carrying out tasks on the classic PC. There are many fields where it is common for workers to depend on equipment like laptops and mobile end devices. One requirement is to examine the transferability of existing design knowledge in this field to new types of work situations.

Today the findings of digital ergonomics and its design tools are already supporting the careful planning of products and work systems. Shortcomings can consequently be identified at an early stage and ergonomic improvements implemented.

Meanwhile innovative technologies hold out opportunities to design the world of work more inclusively for people with disabilities - whether by relying on general technologies like smartphones with appropriate apps or by introducing specially developed applications or even collaborative robots. Physical work assistance technologies, such as robot systems and exoskeletons, can support people when performing physical work tasks. Research into the best ways of designing these systems and human-centred approaches to their deployment is therefore gaining in significance.

Artificial intelligence (AI) is not just having impacts on products and work equipment, but also on the design of employees’ activities and workplaces. Apart from the economic potential inherent in AI, attention will increasingly have to be paid to human-centred work design in this context as well.

Research Projects

Project numberF 2573 StatusOngoing Project Second survey on the diffusion and impact of digitalisation and change in employment (DiWaBe 2.0)

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Research ongoing

Project numberF 2553 StatusOngoing Project Cognitive ergonomics in virtual team communication

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Research ongoing

Project numberF 2557 StatusOngoing Project Human-centered Technologies for a Safer and Greener European Construction Industry (HumanTech)

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Research ongoing

Project numberF 2526 StatusCompleted Project Overview of Policies, Research and Practices in Relation to Advanced Robotics and AI-based Systems for Automation of Tasks and Occupational Safety and Health

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Research completed

Project numberF 2506 StatusOngoing Project Socio-Physical Interaction Skills for Cooperative Human-Robot Systems in Agile Production (SOPHIA)

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Research ongoing

Project numberF 2497 StatusOngoing Project Safety-related risk assessment of a cyber-physical model system for industry 4.0 applications

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Research ongoing

Project numberF 2466 StatusCompleted Project Ergonomic evaluation of the long-term use of passive exoskeletons in the world of work

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Research completed

Project numberF 2463 StatusCompleted Project Autonomous Robots for Assistance Functions: Interactive Basic Skills (ARAIG)

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Research completed

Project numberF 2444 StatusCompleted Project Survey on dissemination and impact of digitalisation and change in employment in the world of work

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Research completed

Project numberF 2418 StatusCompleted Project Human-centered design of human-robot-interaction; Project 3 "Human-Robot-Interaction and assistance systems - task allocation in Smart Factories"

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Research completed

Project numberF 2472 StatusCompleted Project Digital Technologies as a Resource for OSH in Service Professions

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Research completed

Project numberF 2424 StatusCompleted Project Prevention for safe and healthy working with digital technologies (PräDiTec)

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Research completed

Project numberF 2421 StatusCompleted Project Overall project: Didactical design and human factors evaluation of work assistance systems for safe working in complex situations in the steel industry (StahlAssist)
BAuA: Development of concepts for an application of smart devices that promotes learning

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Research completed

Project numberF 2359 StatusCompleted Project Optimized workload in process control centres utilizing modern ICT equipment

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Research completed

Project numberF 2412 StatusCompleted Project Interactive personalized visualization in industrial processes using the example of the digital factory in electronics manufacturing (Glass@Service)

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Research completed

Project numberF 2396 StatusCompleted Project Digital Ergonomics: Virtual anthropometry for safe and ergonomic product and work system design

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Research completed

Project numberF 2351 StatusCompleted Project Individualized socio-technical workplace assistance for industrial production (INDIVA) - Designing individualized work assistance systems using digital human modeling

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Research completed

Project numberF 2313 StatusCompleted Project Delphi survey: "Digital Ergonomics 2025 - Trends and strategies for increasing product usability and designing safe, healthy and efficient socio-technical work systems"

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Research completed

Project numberF 2288 StatusCompleted Project Head-Mounted Displays - Conditions for safe and healthy use

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Research completed

Project numberF 2278 StatusCompleted Project Effects on decision making and behaviour from "smart" protective clothing

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Research completed

Publications

Search results

Narrating Grief: The Storytelling Strategy and its Immersive Potential in Pia Says Goodbye (Dortmund)

Article 2024

The complete article "Narrating Grief: The Storytelling Strategy and its Immersive Potential in Pia Says Goodbye (Dortmund)" is …

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On Model Performance Estimation in Time Series Anomaly Detection

Article 2024

The complete article "On Model Performance Estimation in Time Series Anomaly Detection" is a chapter of the Book "CIIS '23: …

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Exploring the Relationship Between Techno-Unreliability at Work and Burnout

Article 2024

Objective: With the growing dissemination of digital technologies in the workplace, technologies itself and related factors are …

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With kind regards? The relationship between digital work communication and mental health

Article 2024

The complete article "With kind regards? The relationship between digital work communication and mental health" can be …

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Individualization of digital human models for planning of human-robot collaboration

Article 2019

The complete article "Individualization of digital human models for planning of human-robot collaboration" is a chapter of the …

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DHM data exchange protocols

Article 2019

The complete article "DHM and Posturography data exchange protocols" is a chapter of the book "DHM and Posturography".

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Evolution or revolution for human factors? Occupational safety and health & digitalisation

Article 2019

The complete article "Evolution or revolution for human factors? Occupational safety and health & digitalisation" can be …

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Modern ICT to support the Operator controlling Complex Systems

Article 2019

The complete article "Modern ICT to support the Operator controlling Complex Systems" can be downloaded at the website of the …

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Perceptions of a Help-Requesting Robot - Effects of Eye-Expressions, Colored Lights and Politeness of Speech

Article 2019

The complete article "Perceptions of a Help-Requesting Robot - Effects of Eye-Expressions, Colored Lights and Politeness of …

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Evaluation of assistance systems for manual assembly work

Article 2019

The complete article "Evaluation of assistance systems for manual assembly work" can be downloaded at the website of the …

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Work intensification and autonomy in the digitized working world - A challenge for the well-being of employees?

Article 2019

The aim of this paper is to examine how the introduction of new technologies is related to employee’s work intensity, job …

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How Can Assistive Robotics Improve Personal and Work Life? A Million Dollar Question

Article 2019

The complete article "How Can Assistive Robotics Improve Personal and Work Life? A Million Dollar Question" can be downloaded at …

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Robotics at Work - News Headline Analysis 2016

Article 2019

The complete article "Robotics at Work - News Headline Analysis 2016" can be downloaded at the website of the Institute of …

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Scientific mapping of 35 years of human factors research in occupational human-robot-interaction

Article 2019

The complete article "Scientific mapping of 35 years of human factors research in occupational human-robot-interaction" can be …

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Industry 4.0: Emerging challenges for dependability analysis

Article 2019

The complete article "Industry 4.0: Emerging challenges for dependability analysis" can be downloaded at the website of the …

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Gathering 3D Body Surface Scans and Anthropometric Data as Part of an Epidemiological Health Study

Article 2019

The complete article "Gathering 3D Body Surface Scans and Anthropometric Data as Part of an Epidemiological Health Study" is a …

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Evaluation of Human-Robot Interaction Quality: A Toolkit for Workplace Design

Article 2019

The complete article "Evaluation of Human-Robot Interaction Quality: A Toolkit for Workplace Design" is a chapter of the Book …

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Interaction Options for Wearables and Smart-Devices While Walking

Article 2019

The complete article "Interaction Options for Wearables and Smart-Devices While Walking" is a chapter of the Book "Proceedings …

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Context sensitive assistance and the effect of electronic monitoring at work: A meta-analytic review

Article 2019

Context-sensitive work systems become more and more popular and may increase the potential for electronic monitoring at the …

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Context Sensitive Technologies and Electronic Employee Monitoring: a Meta-Analytic Review

Article 2019

The complete article "Context Sensitive Technologies and Electronic Employee Monitoring: a Meta-Analytic Review" can be …

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The 2023-25 Healthy Workplaces Campaign

European Campaign

The current European Healthy Workplaces Campaign, "Safe and healthy work in the digital age", is focussed on the impacts of the digital transformation in the world of work. The aim is to help publicise and spread good practice solutions.

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